FAQ — Frequently Asked Questions

Rivando is a project born from the passion of two partners, Andrea and Riccardo, for design and quality. We select apparel, accessories and lifestyle items that stand out for character and refinement.

You can order directly on the site by adding products to your cart and going to checkout. You will also find our products on platforms like Vinted, and soon on subito.it, eBay and Amazon.

Currently we accept payments via PayPal for maximum security. Other methods can be arranged by contacting us. We are currently implementing Klarna and Scalapay for 3 and 4 installment payments, Apple Pay and Google Pay.

We ship throughout Italy and Europe. You have 14 days to return a conforming item; return shipping is at your expense unless the defect is attributable to Rivando. Contact support@rivando.it or call +39 327 928 8507.